System Administrator

Responsibilities and Duties:

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
• Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
• Responsible for capacity, storage planning, and database performance

Knowledge & Skills:

•  Proven experience as a System Administrator, Network Administrator or similar role
• Working knowledge of Microsoft Server and Services
• Working knowledge of VMWare virtualization
• IT certifications in Microsoft and VMWare are a plus
• Strong knowledge of systems and networking software, hardware, and networking protocols
• Experience with scripting and automation tools
• Expert knowledge of security, storage, data protection, and disaster recovery protocols
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices

Behavioral qualities:

• Flexibility, accountability and self-discipline
• Fundamental analytical and conceptual thinking skills
• Excellent planning, organizational, and time management skills
• Thinking creatively/outside of the box to solve business problems
• Availability outside of working hours to resolve emergency issues promptly